Apple has acknowledged that there are some issues causing the new iPhone models to run warmer than expected. The company has identified a bug in the iOS 17 software as one of the culprits, and they plan to fix it in an upcoming update. Additionally, Apple stated that recent updates to third-party apps have also caused the devices to overload and generate excess heat. They are currently working with app developers to resolve these issues.
The company mentioned that the warmer temperature experienced by users in the first few days of using the new iPhones is due to increased background activity during the setup or restoration process. They assured customers that the issue is not a safety or injury risk and that it will not affect the long-term performance of the devices. It is noteworthy that the iPhone 15 Pro and Pro Max models do not suffer from overheating, thanks to their improved heat dissipation capabilities provided by the new titanium shells.
Overall, Apple acknowledges the warmth-related complaints and is actively addressing the issues with both the iOS software bug and the third-party app updates. They are committed to ensuring a satisfactory user experience and are working diligently to provide fixes for the affected devices.