Microsoft’s OneDrive on Windows 11 is now displaying a prompt and a questionnaire when users attempt to close the application. This new feature has been found to be irritating by some users, as it forces them to answer questions before allowing them to quit OneDrive. The prompt asks users to select a reason for wanting to quit the app, and the options include reasons such as not wanting OneDrive to run all the time, not knowing what OneDrive is, or trying to fix a problem with OneDrive.
The new behavior has been reported by users, but it only appears on some PCs at the moment, indicating that Microsoft may be testing the feature with select groups or as part of a phased rollout. This move by Microsoft has sparked debate, as it adds to the long history of the company placing advertisements, polls, and prompts into its operating systems. The prompt is seen as particularly aggressive because it requires users to answer the questionnaire before being able to quit OneDrive, unlike similar prompts from other companies that can be closed or ignored.
In response to the backlash from users, Microsoft has since backtracked on its decision to show the prompt when attempting to quit OneDrive. According to a statement shared with The Verge, the prompt was presented to a small subset of consumer OneDrive users between Nov. 1 and 8, and it was meant to gather feedback on the reasons for closing the application. While the prompt may have been an attempt to enhance the quality of the product, it has stirred controversy among Windows 11 users.