Apple has announced that it will release a software update to address customer complaints about the new iPhone 15 models overheating. The company explained that this issue is caused by a combination of bugs in the iOS 17 operating system, bugs in specific apps, and a temporary set-up period that requires additional processing and generates more heat. Apple reassured users that the forthcoming software update will not affect the performance of the devices.
Following the release of the new iPhone 15 models, users have been posting complaints on Apple’s forums, Reddit, and social media regarding the devices getting hotter than expected during use. CNBC’s review of the iPhone 15 Pro Max also noted the device’s tendency to overheat. Apple stated that the overheating problem is not related to the redesigned titanium enclosure of the high-end models, but rather to bugs in specific apps and the iOS. The company is currently working with app developers to roll out fixes for these issues.
Despite the iPhone 15’s heat problem, the new models seem to be selling well, with long wait times for delivery and long lines outside Apple stores on launch day. However, analyst Ming-Chi Kuo expressed concerns that this issue could negatively impact sales. Apple has faced similar launch issues in the past, such as the design flaw in the iPhone 4 that caused dropped calls, the buggy Apple Maps app with the iPhone 5, and the iPhone 6’s susceptibility to bending under pressure. Despite these challenges, they have not significantly affected the company’s long-term outlook.